Freight time to your destination from us is dependent on the shipping service that you choose. All freight times are indicated as per the respective carrier's websites:
<< CanadaPost >>
<< UPS >>
In general, the following rules apply for CanadaPost services, as the information available can be vague on their website, and can vary from region to region:
Small Packet Air - A service that travels via the letter mail stream that offers NO tracking and NO insurance. Standard delivery time is 12 business days (approximately 18 calendar days) to most international locations, and upwards of 12 weeks. Advised only for packages of low value that do not require a specific delivery speed. Do note, that there is nothing www.vapesbyenushi.com can do for you, should a package get lost, damaged, stolen, or delayed in transit using this method.
Tracked Packet - This service is slightly faster than Small Packet Air, but also includes tracking and insurance for a maximum of CAD$100. Any value above CAD$100 cannot be claimed.
Expedited Parcel - This service is slightly faster than Tracked Packet. This method offers the most bang for your buck value for speed at a decent price point. Included insurance value is CAD$100. Contact us if you wish to increase insurance value.
XpressPost - This service is the fastest standard mail service that CanadaPost uses, and is part of the "EMS" worldwide network. It is faster than Expedited Parcel, while retaining all of the tracking and insurance features of Expedited Parcel. Included insurance value is CAD$100. Contact us if you wish to increase insurance value.
For security purposes, www.vapesbyenushi.com, has been forced to disable the ability to ship to addresses other than the billing address of the credit card used to pay for your order. When entering your billing address, you MUST enter it exactly as your financial institution has on file for you, as our payment processor will do an automated check to verify your billing address, or else your transaction may decline.
If you must ship to an address other than your billing address, continue to check out with your correct billing address, but write the alternate shipping address in to the "Order Notes" section during the checkout process. Our order fulfillment team will contact you after you have placed your order, so that we may verify your ownership of the credit card before we can manually modify the shipping address.
All packages are shipped via CanadaPost or UPS. It is Vapes by Enushi's responsibility to package and ship all items that are purchased, however, we do not have control over the package once it has shipped. Vapes by Enushi is not responsible for lost, damaged, partially missing, delayed, or undelivered shipments. However, we will do our best to contact the carrier to resolve your case on your behalf.
www.vapesbyenushi.com's fulfillment of shipping obligation ends once the product is shipped out, and is not responsible for errors or delays caused by the delivery service.
Shipping services are provided at your expense to deliver the products sold by www.vapesbyenushi.com to your address.
For online credit card orders, our policy is to only ship to the same address as the billing address. If you have your shipment delivered to a different address from your credit card billing address, then payment must be sent via Interac e-Transfer (aka "EMT" - Email Money Transfer for Canadian customers only), money wire, or Western Union. Alternatively, you may write your alternate shipping address in to the Order Notes field during checkout, and we will guide you through a payment verification process before we can modify the shipping address.
Orders made for items listed as in stock typically ships out within 2 business days of order placement, unless otherwise noted.
Orders made for items listed as pre-order will take longer to ship out, and you, as the buyer, enter into the order of such pre-order items with the understanding and agreement that pre-order items will take time to be received, before they are shipped out.
www.vapesbyenushi.com's fulfillment of shipping obligation ends once the product is shipped out, and is not responsible for your region's importation laws. You, the customer, as the importer of these products, are solely responsible for the importation of the products you order, and you must be aware of your own region's/territory's prohibitions and allowances for importing said products, as well as taxes, duties, and brokerage fees associated with bringing these products into your region. www.vapesbyenushi.com will not be held responsible for your lack of knowledge regarding your country, county, city, province, state, territory, and/or region's importation laws. In the event of seizure, the importer is solely responsible for recovering the items, if possible.
All prices are in CAD